Need Help?

If you have any questions regarding our products,

website, or have any issue with them, feel free

to reach out to us at any time.

Support inquiries:

support@tonalaudio.com

Business inquiries:

support@tonalaudio.com

FAQ

As soon as you successfully purchase this product you will receive an order confirmation email with all order details as well as link to download this product. Additionally you can visit your account settings on our website and under ‘My Downloads’ access your purchased products.

All major credit cards like Visa, Mastercard, Discover, American Express and more can be used. We process our credit card payments using Stripe.
Besides that we also accept payments through PayPal.

All of our order emails are automated emails which sometimes get falsely flagged as spam. If you can’t find anything in your inbox check your ads, spam and junk folder. Once you find it make sure to mark it as non-spam to prevent future emails from ending up there.

If your order is damaged or a error has occurred on our end. you are entitled to a full refund. To find out more head to our Terms & Conditions for more information.

All samples and presets for both paid and free products on this site are 100% royalty free. This means you are allowed to utilize them for commercial use.

If your issue is not covered in the FAQ, please contact us via email.

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