Terms & Conditions
Latest Version: May 2021
The following terms and conditions are worldwide, apply to all countries, and affect every user that visits our website (“https://tonalaudio.com”), including the use of associated online stores.
By accessing or using our website, you agree that you have read, understood, and agree to be bound to the following terms. If you do not agree with the following terms, you do not have our permission to use our website and services.
To purchase products from this website, you must create an account and submit specific information, including but not limited to a username, password, email address, and billing information. You agree that all information submitted is correct, current, accurate, and non-fraudulent. In the event that your personal and/or billing details change, you will alter your account details accordingly.
You agree that all information given may be used by TonalAudio.com to manage your account, process your orders, and improve TonalAudio.com services and policies.
You are solely responsible for the security of your account and login details. You are required to immediately inform TonalAudio.com of any unauthorized use of your account. TonalAudio.com will not be held responsible for any losses arising from unauthorized use of your account or personal data, and you agree to indemnify and hold harmless TonalAudio.com, its directors, employees, third-party content providers, designers, licensors or the like, for any improper, unauthorized or illegal uses of your account and/or personal data. However, TonalAudio.com will do their best to recover any lost or damaged data or content!
Products & Delivery
All TonalAudio.com products are forced to the User License Agreement. A copy of this agreement is supplied within the zip file of all purchased products.
- Product Price Changes
TonalAudio.com may change the price of there products. TonalAudio.com does not offer reimbursements in the event of a price drop or seasonal discount.
- Digital Delivery
All orders placed on the TonalAudio.com website are delivered digitally via the internet. They are not sent via post or delivered to the customer as tangible goods.
You are responsible for paying any governmental taxes that may be imposed on your purchase.
- Refund Policy
TonalAudio.com will refund your full purchase price on orders where
- Your bank / Paypal account was illegally charged (fraud)
- The delivered physical product is damaged
- The failure to deliver the product is caused solely by TonalAudio.com
TonalAudio.com will reserve the right to refuse a full refund if
- The product has been physical damaged
- The original physical packaging has been removed or tampered with
- Cannot be used by the customer due to hardware limitations
- Cannot be used by the customer due to software limitations
- Cannot be used by the customer due to insufficient knowledge/know-how
- Disclaimers and Limitation of Liability
Under no circumstances shall TonalAudio.com be liable for any direct, indirect, incidental, consequential loss, liability or damages arising under these terms and conditions or license agreement or in connection with the TonalAudio.com website. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim. The user hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the TonalAudio.com website.
By using the TonalAudio.com website you agree to indemnify and hold harmless TonalAudio.com and its directors, employees, third-party content providers, designers, licensors or the like from any and all losses, claims, demands, causes of actions and judgments including legal fees and court costs which may arise from any content, merchandise or services available through the TonalAudio.com website.
- Applicable Laws:
Any relevant terms and conditions, policies, license agreements and notices shall be governed by and construed in accordance with the laws of the United Kingdom. You hereby consent to the exclusive jurisdiction of the United Kingdom in respect of any disputes arising in connection with the TonalAudio.com website, merchandise or any relevant terms and conditions, policies, license agreements and notices or any matter related to or in connection therewith.
TonalAudio.com may at any time modify any relevant terms and conditions, policies, license agreements or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
TonalAudio.com shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
- No Partnership
Nothing herein shall be deemed to constitute a partnership, agency or joint venture between You and Us.
For customer service inquiries or disputes, You may contact us by email at firstname.lastname@example.org
If you have any additional questions, please contact email@example.com